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Our Guarantees
By signing up for the Guttereso services on the Internet, or by using any other means of subscription including subscription via a third party, a sales representative or commercialization partner, you benefit from the present satisfaction guarantee if you are billed directly by the Guttereso.
Who may benefit from the guarantee?
The following guarantee is applicable to the renewable services offered by the Guttereso except for those enumerated in the exclusion clause. All clients of renewable services whose accounts are in order, which have no unpaid balance, are eligible for the present guarantee.
Guarantee Terms
If you are dissatisfied with our services and wish to resiliate your subscription, let us know within 30 days following your accounts activation by using the “Account Termination” form available in the “Technical Support” section of our website. Within this delay and without any additional requirements or explanations, Guttereso will completely reimburse you for the monthly fees paid, elapsed or prepaid. In the case of shared hosting solutions, the setup fees will also be reimbursed.
- 1 Hour Response
- 96.99% Uptime SLA
- No Bandwidth Overages
- Money Back Guarantee
- Weekly Backups
- Instant Activation
- Enterprise Class Servers
- RAID1 Storage
- 1/10 Gigabit NIC
- Hardware RAID
- ECC Registered RAM
- Redundant Power